Date of Award
Ph.D. in Pharmaceutical Sciences
John P. Bentley
Objectives: The purpose of this research was twofold. First, it tested the effects of the type of perceived psychological contract breach, equity sensitivity, and identity salience on an important employee outcome, namely organizational citizenship behaviors. Second, the research explored the effects that discipline and pharmacist status have on organizational citizenship behaviors. More precisely, the effect of equity sensitivity on the relationships between identity salience (discipline or school), type of perceived contract breach (administrative or professional) and the performance of organizational citizenship behaviors toward the School of Pharmacy by pharmacy school faculty was examined. Methods: Existing organizational citizenship, identity salience and contract breach measures were modified. A series of hypotheses were tested in a random sample of pharmacy school faculty members. The hypotheses suggest equity sensitivity, identity salience, and perception of contract breach will influence the performance of organizational citizenship behaviors. Further they assert that equity sensitivity will moderate the relationships between contract breach, identity salience, and the performance of organizational citizenship behaviors. Results: The data indicate that the degree to which one identifies with the School of Pharmacy has an impact on their performance of extra role behaviors directed toward the School. As expected, this research indicates that the more benevolent an individual is the more likely they are to perform citizenship behaviors. Contrary to expectations, contract breach was not found to influence the performance of organizational citizenship behaviors. Analysis also revealed that equity sensitivity does not moderate these relationships. In addition to these findings this work has revealed a rich area for future research. It uncovered significant differences between those faculty members who are pharmacy practice and/or who are licensed pharmacist and those who are not. These groups differ on school of pharmacy identity, discipline identity, equity sensitivity, perceived administrative breach and the performance of organizational citizenship behaviors. These findings suggest that academic as well as healthcare leadership should consider several individual and organizational factors when seeking to increase the performance of organizational citizenship behaviors.
Bynum, Leigh Ann, "The Relationship Between Psychological Contract Breach, Professional Identity, And Organizational Citizenship Behaviors: An Equity Sensitivity Perspective" (2011). Electronic Theses and Dissertations. 745.
Emphasis: Pharmacy Administration