Assessing Current Telehealth Mobile Applications in the United States: Accessibility, Privacy, and Care Delivery

Author

• Rosemary K. FrugéFollow

Date of Award

Spring 4-13-2026

Document Type

Undergraduate Thesis

Department

Pharmacy Administration

First Advisor

Erin Holmes

Second Advisor

Meagan Rosenthal

Third Advisor

Andrew Yockey

Relational Format

Disseration/Thesis

Abstract

Telehealth has improved patient access by reducing barriers to convenient, cost-effective, and quality health care. Telehealth mobile applications allow individuals to remotely access services through smartphone-based platforms. The purpose of this study was to evaluate leading telehealth applications available in the United States, analyzing key factors that influence platform selection, including cost, prescribing and diagnostic capabilities, user feedback, and data privacy practices. Applications were identified through keyword-based searches of major app stores using the term “telehealth,” and each app was systematically evaluated using predefined criteria. Findings highlight variability across platforms in pricing transparency, service offerings, and privacy disclosures, despite generally high user satisfaction and consistent provider qualifications. This research provides insight into the current landscape of telehealth applications and identifies factors that support informed decision-making for patients seeking safe, accessible, and personalized virtual care. These findings may also inform future research and contribute to the development of more consistent standards for digital health care delivery.

Recommended Citation

Frugé, Rosemary K., "Assessing Current Telehealth Mobile Applications in the United States: Accessibility, Privacy, and Care Delivery" (2026). Honors Theses. 3392.
https://egrove.olemiss.edu/hon_thesis/3392

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.