Honors Theses

Date of Award

2013

Document Type

Undergraduate Thesis

Department

Croft Institute for International Studies

First Advisor

Ahmet Yukleyen

Relational Format

Dissertation/Thesis

Abstract

This research focuses on the structural paradox of retail transnational corporations through a case study of Walmart in Latin America. The structural paradox is defined as the struggle to find a successful balance between localization and standardization efforts. Through the analysis of the failures and successes of Walmart in Latin America and supplemental examples of Walmart in other markets, I argue that intense localization efforts in areas with direct customer contact (front-end operations), as well as in areas without direct customer contact, like management and planning (back-end operations), are necessary in order to be successful in international markets.

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