Electronic Theses and Dissertations

Date of Award

1-1-2024

Document Type

Thesis

Degree Name

M.A. in Modern Languages

First Advisor

Vance Schaefer

Second Advisor

Tamara Warhol

Third Advisor

Cheng-Fu Chen

Relational Format

dissertation/thesis

Abstract

Backchannel responses (Yngve, 1970) have always been an essential component of conversational interactions that facilitate speaker-listener engagement and mutual shaping of narratives (Bavelas et al., 2000). This study aims to investigate the cross-linguistic difference in backchannelling responses between Taiwan Mandarin and English (General American) second language (L2) learners, and how those differences might impact communication in a cross-cultural classroom. The current study examines 20 participants, ten each from Taiwan Mandarin speakers and American English speakers. Each speaker was observed in an online conversation to eliminate the influence of non-verbal cues such as gestures and facial expressions. The backchannelling responses they used were transcribed and the frequency of these words were analyzed, with particular attention given to those backchannelling responses words that impede listeners comprehension and lead to misunderstandings. This study seeks to recognize some easily misunderstood backchannelling responses in conversations to assist language teachers in identifying which aspects of backchannelling responses they should put emphasis on as important aspects of pragmatic language instruction. Furthermore, the study aims to help L2 learners of English and Mandarin Chinese, especially Taiwan Mandarin, to apply more authentic conversational skills to improve performance in a cross-cultural context.

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